helpdesk integration - by: TimAV

Hey guys,

I want to use HESK with Dolibarr too. However I am running into an issue.
After downloading,unzipping and placing the module in the root directory, the module isn't recognized.
I am using Dolibarr 3.8.3, could this be the explanation to my issue? For now I'm testing with the free module.
Do I need to enable ( or disable) certain modules or settings?
If there is a way to make it function that would be a delight.

Thanks in advance for the support

Kind regards,

Tim